FAQs

ArrowMail Courier Service provides dependable and efficient package delivery across four service tiers. We accommodate a diverse range of package sizes, from small envelopes to large pallets, ensuring we meet all your delivery needs.

Our services are available Monday through Friday, from 7:00 am to 10:00 pm. We also offer weekend delivery upon request to accommodate your specific needs.

Our team specializes in servicing legal, medical/pharmaceutical, and general mailing requirements. We're equipped to handle a wide variety of industry-specific delivery needs.

We provide a 4-hour delivery guarantee for all package sizes on our Same Day Delivery service, ensuring your time-sensitive items reach their destination promptly.

Yes, we offer weekend delivery services to accommodate your schedule and urgent delivery needs outside of regular business hours.

Our extensive experience and HIPAA certification demonstrate our proficiency in handling sensitive deliveries. This makes us a preferred choice for medical, legal, and inter-office mail requiring secure handling.

We excel in providing rapid delivery services. For urgent needs, we ensure deliveries are completed within an hour of your call time, offering you the fastest possible service.

Yes, we are HIPAA certified, ensuring that we meet all necessary standards for handling sensitive medical information and deliveries.

We offer service agreements that include one week of free deliveries when you sign up for a 6-month contract, providing added value for our regular customers.

For deliveries outside of Mecklenburg County, we offer customized pricing based on mileage. This ensures fair and transparent costs for long-distance deliveries.